INFORMATION MANAGEMENT

Masterservice manages your new infrastructure throughout the entire duration of the service contract. Besides offering technical assistance and supplies, we can structure all the data collected by our systems to provide detailed periodic reports, at different levels, of the evolution of your services and printing equipment.

Detailed reports on performance and evaluations of agreed service levels, SLAs, usage statistics of your printing devices, monitoring of the behavior and habits of your users and the history of products supplied are part of the information we can provide you with in order to improve knowledge of service management and decision making.