MPS
FLEET MANAGEMENT
The philosophy of MPS services is to accompany you throughout all the phases of the life cycle of the services and printing devices contracted. This includes providing you with a comprehensive and high-quality technical service and on-site assistance anywhere in Spain which is fully adaptable to the needs of your organization.
In addition to ensuring the proper functioning of your printing solutions and document management, the scope of our maintenance and supporting services, , includes the management of all your current print fleet, regardless of the brand of your systems and printing equipment. This flexibility and ability to act contributes to ensuring the life of your devices, optimizing and rationalizing your investment in technological renewal projects.
We manage your infrastructure from a single point of contact through which all incidents, inquiries and requests for supplies are recorded This service, combined with our remote management technology, allows us to quickly and efficiently solve a large number of these requests, ensuring the maximum productivity of your equipment and reducing the impact on your organization.
We establish personalized agreements to define the quality and the level of service that your organization requires. The reason for implementing and Service Level Agreements, SLA, with our customers is to put our resources at your disposal, so that they are aligned to your needs and contribute effectively to achieving the business objectives of your company.
We integrate the standards of the ITIL methodology in our service management, considered as a framework for the best practices in IT service management.
In addition to ensuring the proper functioning of your printing solutions and document management, the scope of our maintenance and supporting services, , includes the management of all your current print fleet, regardless of the brand of your systems and printing equipment. This flexibility and ability to act contributes to ensuring the life of your devices, optimizing and rationalizing your investment in technological renewal projects.
We manage your infrastructure from a single point of contact through which all incidents, inquiries and requests for supplies are recorded This service, combined with our remote management technology, allows us to quickly and efficiently solve a large number of these requests, ensuring the maximum productivity of your equipment and reducing the impact on your organization.
We establish personalized agreements to define the quality and the level of service that your organization requires. The reason for implementing and Service Level Agreements, SLA, with our customers is to put our resources at your disposal, so that they are aligned to your needs and contribute effectively to achieving the business objectives of your company.
We integrate the standards of the ITIL methodology in our service management, considered as a framework for the best practices in IT service management.
For more information, please fill in this form and Masterservice will contact you.
