At Masterservice we are fully aware that it is absolutely essential to be efficient in order to survive and succeed in this market and all others.
If we already are efficient, then we have to be more so, and if there is room for improvement, then the sooner we start the better.
One of the main ways to be more efficient is to have defined performance standards and procedures, the adequate tools and the ability to implement them.
One area of improvement which was detected and has had immediate and important results is in the proactive management of the installed equipment fleet.
We provide copier distributors, the reprography channel with a computerized monitoring system with direct access to meters, consumption and service alerts.
This system is complemented by an analysis of user management that allows the customer to know who is printing, when, where, etc ... and more importantly: the possibility of establishing printing norms, by limiting functions or educating users.